Privacy Policy

 

Auralis Labs — Privacy Policy

 

1. Introduction

 

Auralis Labs (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.

By using this website, you agree to the terms outlined in this Privacy Policy.

 

 

 

2. Information We Collect

a. Personal Information

We may collect the following information when you place an order or interact with our website:

 

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

 

 

b. Non-Personal Information

 

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on site

  • Cookies and usage data

 

 

 

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate order updates and customer support

  • Improve website functionality and user experience

  • Prevent fraud and enhance security

  • Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

 

 

 

4. Payment Security

All payments are processed through secure third-party payment providers.

  • Auralis Labs does not store full payment card details

  • Payment data is handled in accordance with industry security standards

 

 

 

 

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance

  • Remember user preferences

  • Analyze website traffic

 

You may disable cookies through your browser settings, though this may affect site functionality.

 

 

 

6. Data Sharing

We may share your information with trusted third parties only when necessary:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

 

All third parties are required to handle your data securely and only for the intended purpose.

 

 

 

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

 

Once no longer required, data is securely deleted or anonymized.

 

 

 

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encryption

  • Restricted access to sensitive information

  • Regular monitoring for vulnerabilities

 

However, no system is completely secure, and use of the website is at your own risk.

 

 

 

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

To exercise these rights, contact us using the details below.

 

 

 

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

 

 

 

11. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

 

 

 

12. Changes to This Policy

 

Auralis Labs reserves the right to update this Privacy Policy at any time.

Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

 

 

 

13. Contact Information

 

For any questions regarding this Privacy Policy or your data, please contact:

Auralis Labs

Email: ceo@auralislabs.africa, coo@auralislabs.africa

Location: Kenya

 

 

Final Statement

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.